Help Center
Sublyra Help Center
Subscriptions that retain, not just recur. Every guide below is a numbered click-path — no guesswork, no fluff.
Getting started
New to Sublyra? Start here. Nothing sells until these steps are done.
Getting started: install to go-live
Install the app, create your first selling plan, place the widget on your theme, place a test order with the Bogus Gateway, and run the go-live checklist.
Selling plans
Create selling plan groups, attach them to products, set frequencies and discounts, and import products in bulk.
Storefront & offers
What your shoppers see — the widget, the portal, and every way to grow order value.
The subscribe-and-save widget
Style the product-page widget, use presets, preview on mobile, and place the app block in the theme editor.
The customer portal
What subscribers can do themselves: skip, reschedule, pause, swap, and the cancel-and-save flow.
Build-a-box bundles
Free+Let shoppers pick a set number of items at a bundle discount, one-time or as a subscription.
Quantity breaks
Volume discounts for bigger carts — buy 3+, save 10% — as real automatic discounts.
Memberships
Sell a membership as a subscription product with tiers, trials and a member discount.
Upsells & checkout upgrades
Add-on offers inside the widget and portal, plus a one-time-to-subscription upgrade at checkout.
Quick checkout links
Cart permalinks that send shoppers straight to a pre-filled subscription checkout — built for emails, ads and SMS.
Retention
The toolkit that keeps subscribers — where Sublyra earns its name.
Smart retries (dunning)
Free+Retry schedules per decline reason, attempt limits, and how failed charges get won back.
Cancellation flows
Free+Ask why when a subscriber cancels, then counter with the save offer most likely to keep them.
Win-back emails
Free+Automatically email lapsed subscribers a discount to bring them back.
Loyalty & referrals
ProStore credit, ongoing discounts and referral codes that make leaving cost something.
Milestone streaks
Automatic rewards when a subscriber hits a renewal milestone — a discount or store credit.
Operations
Day-to-day: contracts, orders, stock, tags and moving subscribers in.
Analytics & cohorts
ProMRR, retention cohorts, churn reasons and the numbers a subscription business is judged on.
Inventory policy
What happens when a renewal comes up and stock is short: skip, oversell, or pause.
Tags & subscriber shipping
Order and customer tags that drive fulfilment rules and segments, plus the subscriber shipping profile.
Migrating from another app
Import a CSV from your old subscription app and send one-click re-activation links to your subscribers.
Integrations & data
Connect your stack and get your data out whenever you want it.
Plans & billing
Every plan includes the widget, portal, selling plans, analytics, and retention toolkit — 0% transaction fees. See the billing guide or pricing.
Still stuck? Email support@sublyra.com or contact us.